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8086 Limited
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madasafish

2010/Sep/02 13:12 UTC
Planned Database Maintenance - Thursday 2nd September
When's this work happening?

Starting today 2nd September, but will be carried out using a phased approach so is likely to continue over the coming weeks.



What does it affect?

The visibility of old support tickets and 'service notices' raised against customers' accounts.



How long will it take?

Several weeks.



What does the work involve?

To make some improvements to the performance of one of our database systems, we will be archiving closed support tickets that are more than two years old.



Am I likely to notice the work?

You won't be able to view closed support tickets via our website if they were raised more than two years ago. It's unlikely that you'll notice this though.



Is there anything else I need to know?

No.



Kind Regards,



Bob Pullen

Customer Support
8086 Limited is a company registered in England and Wales with company number 06336617