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ISP Status

AAISP BT Incident and Planned

2010/Nov/28 19:30 UTC
Broadband Incident Report : MANCHESTER ATM NODE 13226 : PARTIAL DEGRADED SERVICE : Reference 32955 : Issue FINAL :
<p class=MsoNormal><font size=1 color=black face=Verdana><span style="font-size:8.0pt;font-family:Verdana;color:black">--------------------------------------------------------------
Incident Manager - Automatic Mailer.
<b><span style="font-weight:bold">*** PLEASE DO NOT REPLY TO THIS E-MAIL ***</span></b>
--------------------------------------------------------------</span></font> <TABLE border="0" bgcolor="#ffffff"> <TR> <TD width="5">&nbsp;</TD> <TD width="500" class="title3" colspan="5" align="middle"><font color="#339966">BT Wholesale - Broadband Incident Report</font></TD> <TD width="5">&nbsp;</TD> </TR> <TR> <TD width="5">&nbsp;</TD> <TD width="500" align="middle" colspan="5">&nbsp;</TD> <TD width="5">&nbsp;</TD> </TR> <TR> <TD width="5">&nbsp;</TD> <TD width="500" align="middle" class="title" colspan="5"><i>Please read the following incident report as it could have an impact on some of your end users</i></TD> <TD width="5">&nbsp;</TD> </TR> <TR> <TD width="5">&nbsp;</TD> <TD width="500" align="middle" class="title3" colspan="5">&nbsp;</TD> <TD width="5">&nbsp;</TD> </TR> <TR> <TD width="5">&nbsp;</TD> <TD align="right" class="details" width="160">BT Incident Reference:</TD> <TD class="details" width="80">32955</TD> <TD width="40">&nbsp;</TD> <TD align="right" class="details" width="160">Issue :</TD> <TD align="left" class="details" width="60">FINAL </TD> <TD width="5">&nbsp;</TD> </TR> <TR> <TD width="5">&nbsp;</TD> <TD align="right" class="details" width="160">Detected Date:</TD> <TD class="details" width="80">24/11/2010</TD> <TD width="40">&nbsp;</TD> <TD align="right" class="details" width="160">Detected Time:</TD> <TD align="left" class="details" width="60">09:15</TD> <TD width="5">&nbsp;</TD> </TR> <TR> <TD width="5">&nbsp;</TD> <TD align="right" class="details" width="160">Start Date:</TD> <TD class="details" width="80">24/11/2010</TD> <TD width="40">&nbsp;</TD> <TD align="right" class="details" width="160">Start Time:</TD> <TD align="left" class="details" width="60">09:15</TD> <TD width="5">&nbsp;</TD> </TR><TR> <TD width="5">&nbsp;</TD> <TD align="right" class="details" width="160">Actual Clear Date:</TD> <TD class="details" width="80">24/11/2010</TD> <TD width="40">&nbsp;</TD> <TD align="right" class="details" width="160">Actual Clear Time:</TD> <TD align="left" class="details" width="60">11:22</TD> <TD width="5">&nbsp;</TD> </TR><TR> <TD width="5">&nbsp;</TD> <TD width="500" align="middle" colspan="5">&nbsp;</TD> <TD width="5">&nbsp;</TD> </TR> <TD width="5">&nbsp;</TD> <TD valign="top" class="details" width="160">Incident Headline: </TD> <TD colspan="4" class="details" width="340">MANCHESTER ATM NODE 13226 : PARTIAL DEGRADED SERVICE</TD> <TD width="5">&nbsp;</TD> </TR> <TR> <TD width="5">&nbsp;</TD> <TD width="500" align="middle" colspan="5">&nbsp;</TD> <TD width="5">&nbsp;</TD> </TR><TR> <TD width="5">&nbsp;</TD> <TD valign="top" class="details" width="160">Incident Details: </TD> <TD colspan="4" class="details" width="340">Some of your Broadband End Users may have experiencied a loss of Broadband Service.
</TD> <TD width="5">&nbsp;</TD> </TR><TR> <TD width="5">&nbsp;</TD> <TD valign="top" class="details" width="160">Progress Details: </TD> <TD colspan="4" class="details" width="340">Service has been restored by completing a Card Change.

This issue may have been due to an Equipment Failure.
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BT regrets any inconvenience this may have caused.</TD> <TD width="5">&nbsp;</TD> </TR> <TR> <TD width="5">&nbsp;</TD> <TD valign="top" class="details" width="160">Dialling Codes Affected:</TD> <TD colspan="4" class="details" width="340"> <TABLE border=0> <TR><TD class="details">01204</TD><TD class="details">01244</TD><TD class="details">01248</TD><TD class="details">01253</TD><TD class="details">01254</TD></TR><TR><TD class="details">01270</TD><TD class="details">01274</TD><TD class="details">01282</TD><TD class="details">01283</TD><TD class="details">01298</TD></TR><TR><TD class="details">01352</TD><TD class="details">01388</TD><TD class="details">01422</TD><TD class="details">01457</TD><TD class="details">01484</TD></TR><TR><TD class="details">01492</TD><TD class="details">015128</TD><TD class="details">015144</TD><TD class="details">015147</TD><TD class="details">015192</TD></TR><TR><TD class="details">015194</TD><TD class="details">01524</TD><TD class="details">01535</TD><TD class="details">016121</TD><TD class="details">016122</TD></TR><TR><TD class="details">016124</TD><TD class="details">016125</TD><TD class="details">016127</TD><TD class="details">016128</TD><TD class="details">016129</TD></TR><TR><TD class="details">016130</TD><TD class="details">016133</TD><TD class="details">016134</TD><TD class="details">016135</TD><TD class="details">016162</TD></TR><TR><TD class="details">016163</TD><TD class="details">016165</TD><TD class="details">016166</TD><TD class="details">016167</TD><TD class="details">016168</TD></TR><TR><TD class="details">016170</TD><TD class="details">016178</TD><TD class="details">016179</TD><TD class="details">016181</TD><TD class="details">016183</TD></TR><TR><TD class="details">016194</TD><TD class="details">016195</TD><TD class="details">016197</TD><TD class="details">01625</TD><TD class="details">01706</TD></TR><TR><TD class="details">01708</TD><TD class="details">01745</TD><TD class="details">01758</TD><TD class="details">01766</TD><TD class="details">01772</TD></TR><TR><TD class="details">01782</TD><TD class="details">01829</TD><TD class="details">01889</TD><TD class="details">019137</TD><TD class="details">01925</TD></TR><TR><TD class="details">01942</TD><TD class="details">LLLC0</TD><TD class="details">LLLV0</TD><TD class="details">LLMR0</TD><TD class="details">LLMY0</TD></TR><TR></TR> </TABLE> </TD> <TD width="5">&nbsp;</TD> </TR><TR> <TD width="5">&nbsp;</TD> <TD width="500" align="middle" colspan="5">&nbsp;</TD> <TD width="5">&nbsp;</TD> </TR> </TABLE><p class=MsoNormal><font size=1 color=black face=Verdana><span style="font-size:8.0pt;font-family:Verdana;color:black">--------------------------------------------------------------
Incident Manager - Automatic Mailer.
<b><span style="font-weight:bold">*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
</b>System Time Stamp: 24/11/2010 11:33</span></span></font> <div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/8642345324272940533-7742868441464121928?l=aaisp-btmso.blogspot.com' alt='' /></div>
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