ISP Status

AAISP

2010/May/11 22:50 UTC

In spite of clear indications that we are not the bottle-neck on 20CN in the evenings, we are increasing capacity even more to BT to give us more headroom and make absolutely sure.

This is expensive (more expensive than getting a new member of staff), but the quality of the service is important to us and we want to be quite sure that we are not the cause of the reported slow speeds. We suspect BT issues, but it will help if we can prove that to BT by having more headroom on our lines. Then we can get BT to improve it's network.

This may take a couple of days to complete, so thank you for your patience.

<span style="font-style: italic;">Note: We say clear indications we are not the bottle-neck... Yesterday evening there were some reports of slow speed on 20CN lines, but at the same time a customer was averaging more than 7M on a 7.15M line over 10 minutes on a single TCP connection. He uses the same connection our end and the same LNS and so on, so no reason in our network other customers would be slowing down, even though we could see that the links to BT at our end were very busy around that time.</span><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/12990991-2002561677753443758?l=aaisp.blogspot.com' alt='' /></div>

8086 Limited is a company registered in England and Wales with company number 06336617