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ISP Status

AAISP BT Incident and Planned

2011/Jan/15 15:40 UTC
Broadband Incident Report : ILFORD NODE 09223 : PARTIAL LOSS OF SERVICE : Reference 1711 : Issue 3 :
<p class=MsoNormal><font size=1 color=black face=Verdana><span style="font-size:8.0pt;font-family:Verdana;color:black">--------------------------------------------------------------
Incident Manager - Automatic Mailer.
<b><span style="font-weight:bold">*** PLEASE DO NOT REPLY TO THIS E-MAIL ***</span></b>
--------------------------------------------------------------</span></font> <TABLE border="0" bgcolor="#ffffff"> <TR> <TD width="5">&nbsp;</TD> <TD width="500" class="title3" colspan="5" align="middle"><font color="#339966">BT Wholesale - Broadband Incident Report</font></TD> <TD width="5">&nbsp;</TD> </TR> <TR> <TD width="5">&nbsp;</TD> <TD width="500" align="middle" colspan="5">&nbsp;</TD> <TD width="5">&nbsp;</TD> </TR> <TR> <TD width="5">&nbsp;</TD> <TD width="500" align="middle" class="title" colspan="5"><i>Please read the following incident report as it could have an impact on some of your end users</i></TD> <TD width="5">&nbsp;</TD> </TR> <TR> <TD width="5">&nbsp;</TD> <TD width="500" align="middle" class="title3" colspan="5">&nbsp;</TD> <TD width="5">&nbsp;</TD> </TR> <TR> <TD width="5">&nbsp;</TD> <TD align="right" class="details" width="160">BT Incident Reference:</TD> <TD class="details" width="80">1711</TD> <TD width="40">&nbsp;</TD> <TD align="right" class="details" width="160">Issue :</TD> <TD align="left" class="details" width="60">3 </TD> <TD width="5">&nbsp;</TD> </TR> <TR> <TD width="5">&nbsp;</TD> <TD align="right" class="details" width="160">Detected Date:</TD> <TD class="details" width="80">15/01/2011</TD> <TD width="40">&nbsp;</TD> <TD align="right" class="details" width="160">Detected Time:</TD> <TD align="left" class="details" width="60">14:20</TD> <TD width="5">&nbsp;</TD> </TR> <TR> <TD width="5">&nbsp;</TD> <TD align="right" class="details" width="160">Start Date:</TD> <TD class="details" width="80">15/01/2011</TD> <TD width="40">&nbsp;</TD> <TD align="right" class="details" width="160">Start Time:</TD> <TD align="left" class="details" width="60">14:15</TD> <TD width="5">&nbsp;</TD> </TR><TR> <TD width="5">&nbsp;</TD> <TD align="right" class="details" width="160">Anticipated Clear Date:</TD> <TD class="details" width="80">15/01/2011</TD> <TD width="40">&nbsp;</TD> <TD align="right" class="details" width="160">Anticipated Clear Time:</TD> <TD align="left" class="details" width="60">23:00</TD> <TD width="5">&nbsp;</TD> </TR><TR> <TD width="5">&nbsp;</TD> <TD width="500" align="middle" colspan="5">&nbsp;</TD> <TD width="5">&nbsp;</TD> </TR> <TD width="5">&nbsp;</TD> <TD valign="top" class="details" width="160">Incident Headline: </TD> <TD colspan="4" class="details" width="340">ILFORD NODE 09223 : PARTIAL LOSS OF SERVICE</TD> <TD width="5">&nbsp;</TD> </TR> <TR> <TD width="5">&nbsp;</TD> <TD width="500" align="middle" colspan="5">&nbsp;</TD> <TD width="5">&nbsp;</TD> </TR><TR> <TD width="5">&nbsp;</TD> <TD valign="top" class="details" width="160">Incident Details: </TD> <TD colspan="4" class="details" width="340">At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.


</TD> <TD width="5">&nbsp;</TD> </TR><TR> <TD width="5">&nbsp;</TD> <TD valign="top" class="details" width="160">Progress Details: </TD> <TD colspan="4" class="details" width="340">BT is making progress towards full restoration of Service.
Latest Update:
Operational teams are carrying out remote diagnostics.
Further updates will be provided as soon as possible.

</TD> <TD width="5">&nbsp;</TD> </TR> <TR> <TD width="5">&nbsp;</TD> <TD valign="top" class="details" width="160">Dialling Codes Affected:</TD> <TD colspan="4" class="details" width="340"> <TABLE border=0> <TR><TD class="details">01206</TD><TD class="details">01223</TD><TD class="details">01227</TD><TD class="details">01233</TD><TD class="details">01234</TD></TR><TR><TD class="details">01245</TD><TD class="details">01255</TD><TD class="details">01263</TD><TD class="details">01268</TD><TD class="details">01277</TD></TR><TR><TD class="details">01279</TD><TD class="details">01284</TD><TD class="details">01303</TD><TD class="details">01304</TD><TD class="details">01322</TD></TR><TR><TD class="details">01353</TD><TD class="details">01362</TD><TD class="details">01371</TD><TD class="details">01375</TD><TD class="details">01376</TD></TR><TR><TD class="details">01379</TD><TD class="details">01394</TD><TD class="details">01424</TD><TD class="details">01438</TD><TD class="details">01449</TD></TR><TR><TD class="details">01462</TD><TD class="details">01473</TD><TD class="details">01474</TD><TD class="details">01480</TD><TD class="details">01493</TD></TR><TR><TD class="details">01502</TD><TD class="details">01580</TD><TD class="details">01603</TD><TD class="details">01622</TD><TD class="details">01634</TD></TR><TR><TD class="details">01692</TD><TD class="details">01702</TD><TD class="details">01707</TD><TD class="details">01708</TD><TD class="details">01727</TD></TR><TR><TD class="details">01728</TD><TD class="details">01732</TD><TD class="details">01763</TD><TD class="details">01795</TD><TD class="details">01797</TD></TR><TR><TD class="details">01843</TD><TD class="details">01892</TD><TD class="details">01953</TD><TD class="details">01992</TD><TD class="details">0203224</TD></TR><TR><TD class="details">0207055</TD><TD class="details">0207353</TD><TD class="details">0207358</TD><TD class="details">0207407</TD><TD class="details">0207473</TD></TR><TR><TD class="details">0207474</TD><TD class="details">0207476</TD><TD class="details">0207511</TD><TD class="details">0207515</TD><TD class="details">0207536</TD></TR><TR><TD class="details">0207537</TD><TD class="details">0207580</TD><TD class="details">0207608</TD><TD class="details">0207621</TD><TD class="details">0207639</TD></TR><TR><TD class="details">0207700</TD><TD class="details">0207704</TD><TD class="details">0207713</TD><TD class="details">0207739</TD><TD class="details">0207836</TD></TR><TR><TD class="details">0207929</TD><TD class="details">0207930</TD><TD class="details">0208245</TD><TD class="details">0208292</TD><TD class="details">0208347</TD></TR><TR><TD class="details">0208348</TD><TD class="details">0208351</TD><TD class="details">0208362</TD><TD class="details">0208365</TD><TD class="details">0208366</TD></TR><TR><TD class="details">0208482</TD><TD class="details">0208507</TD><TD class="details">0208523</TD><TD class="details">0208524</TD><TD class="details">0208529</TD></TR><TR><TD class="details">0208559</TD><TD class="details">0208595</TD><TD class="details">0208698</TD><TD class="details">0208808</TD><TD class="details">0208826</TD></TR><TR><TD class="details">0208829</TD><TD class="details">0208836</TD><TD class="details">0208858</TD><TD class="details">0208881</TD><TD class="details">0208888</TD></TR><TR><TD class="details">0208889</TD><TD class="details">0208905</TD><TD class="details">0208923</TD><TD class="details">0208980</TD><TD class="details">To Fo</TD></TR><TR><TD class="details">0208889</TD><TD class="details">0208905</TD><TD class="details">0208923</TD><TD class="details">0208980</TD></TR> </TABLE> </TD> <TD width="5">&nbsp;</TD> </TR><TR> <TD width="5">&nbsp;</TD> <TD width="500" align="middle" colspan="5">&nbsp;</TD> <TD width="5">&nbsp;</TD> </TR> </TABLE><p class=MsoNormal><font size=1 color=black face=Verdana><span style="font-size:8.0pt;font-family:Verdana;color:black">--------------------------------------------------------------
Incident Manager - Automatic Mailer.
<b><span style="font-weight:bold">*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
</b>System Time Stamp: 15/01/2011 15:40</span></span></font> <div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/8642345324272940533-962956633462663378?l=aaisp-btmso.blogspot.com' alt='' /></div>
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