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ISP Status

AAISP BT Incident and Planned

2011/Jan/29 13:10 UTC
Broadband Incident Report : : MANCHESTER ATM NODE 13226 : PARTIAL LOSS OF SERVICE : Reference 3133 : Issue FINAL :
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Incident Manager - Automatic Mailer.
<b><span style="font-weight:bold">*** PLEASE DO NOT REPLY TO THIS E-MAIL ***</span></b>
--------------------------------------------------------------</span></font> <TABLE border="0" bgcolor="#ffffff"> <TR> <TD width="5">&nbsp;</TD> <TD width="500" class="title3" colspan="5" align="middle"><font color="#339966">BT Wholesale - Broadband Incident Report</font></TD> <TD width="5">&nbsp;</TD> </TR> <TR> <TD width="5">&nbsp;</TD> <TD width="500" align="middle" colspan="5">&nbsp;</TD> <TD width="5">&nbsp;</TD> </TR> <TR> <TD width="5">&nbsp;</TD> <TD width="500" align="middle" class="title" colspan="5"><i>Please read the following incident report as it could have an impact on some of your end users</i></TD> <TD width="5">&nbsp;</TD> </TR> <TR> <TD width="5">&nbsp;</TD> <TD width="500" align="middle" class="title3" colspan="5">&nbsp;</TD> <TD width="5">&nbsp;</TD> </TR> <TR> <TD width="5">&nbsp;</TD> <TD align="right" class="details" width="160">BT Incident Reference:</TD> <TD class="details" width="80">3133</TD> <TD width="40">&nbsp;</TD> <TD align="right" class="details" width="160">Issue :</TD> <TD align="left" class="details" width="60">FINAL </TD> <TD width="5">&nbsp;</TD> </TR> <TR> <TD width="5">&nbsp;</TD> <TD align="right" class="details" width="160">Detected Date:</TD> <TD class="details" width="80">27/01/2011</TD> <TD width="40">&nbsp;</TD> <TD align="right" class="details" width="160">Detected Time:</TD> <TD align="left" class="details" width="60">18:20</TD> <TD width="5">&nbsp;</TD> </TR> <TR> <TD width="5">&nbsp;</TD> <TD align="right" class="details" width="160">Start Date:</TD> <TD class="details" width="80">27/01/2011</TD> <TD width="40">&nbsp;</TD> <TD align="right" class="details" width="160">Start Time:</TD> <TD align="left" class="details" width="60">18:00</TD> <TD width="5">&nbsp;</TD> </TR><TR> <TD width="5">&nbsp;</TD> <TD align="right" class="details" width="160">Actual Clear Date:</TD> <TD class="details" width="80">27/01/2011</TD> <TD width="40">&nbsp;</TD> <TD align="right" class="details" width="160">Actual Clear Time:</TD> <TD align="left" class="details" width="60">20:05</TD> <TD width="5">&nbsp;</TD> </TR><TR> <TD width="5">&nbsp;</TD> <TD width="500" align="middle" colspan="5">&nbsp;</TD> <TD width="5">&nbsp;</TD> </TR> <TD width="5">&nbsp;</TD> <TD valign="top" class="details" width="160">Incident Headline: </TD> <TD colspan="4" class="details" width="340">: MANCHESTER ATM NODE 13226 : PARTIAL LOSS OF SERVICE</TD> <TD width="5">&nbsp;</TD> </TR> <TR> <TD width="5">&nbsp;</TD> <TD width="500" align="middle" colspan="5">&nbsp;</TD> <TD width="5">&nbsp;</TD> </TR><TR> <TD width="5">&nbsp;</TD> <TD valign="top" class="details" width="160">Incident Details: </TD> <TD colspan="4" class="details" width="340">Some of your Broadband End Users may have experiencied a loss of Broadband Service.
</TD> <TD width="5">&nbsp;</TD> </TR><TR> <TD width="5">&nbsp;</TD> <TD valign="top" class="details" width="160">Progress Details: </TD> <TD colspan="4" class="details" width="340">Service has been restored by completing a
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BT regrets any inconvenience this may have caused.</TD> <TD width="5">&nbsp;</TD> </TR> <TR> <TD width="5">&nbsp;</TD> <TD valign="top" class="details" width="160">Dialling Codes Affected:</TD> <TD colspan="4" class="details" width="340"> <TABLE border=0> <TR><TD class="details">01204</TD><TD class="details">01244</TD><TD class="details">01248</TD><TD class="details">01254</TD><TD class="details">01257</TD></TR><TR><TD class="details">01270</TD><TD class="details">01282</TD><TD class="details">01422</TD><TD class="details">01484</TD><TD class="details">01492</TD></TR><TR><TD class="details">015128</TD><TD class="details">015134</TD><TD class="details">015142</TD><TD class="details">01524</TD><TD class="details">01584</TD></TR><TR><TD class="details">016121</TD><TD class="details">016122</TD><TD class="details">016123</TD><TD class="details">016127</TD><TD class="details">016128</TD></TR><TR><TD class="details">016143</TD><TD class="details">016144</TD><TD class="details">016161</TD><TD class="details">016168</TD><TD class="details">016190</TD></TR><TR><TD class="details">016194</TD><TD class="details">016198</TD><TD class="details">01691</TD><TD class="details">01706</TD><TD class="details">01729</TD></TR><TR><TD class="details">01766</TD><TD class="details">01772</TD><TD class="details">01782</TD><TD class="details">01824</TD><TD class="details">01827</TD></TR><TR><TD class="details">01845</TD><TD class="details">01889</TD><TD class="details">01925</TD><TD class="details">01942</TD><TD class="details">To Fo</TD></TR><TR><TD class="details">01845</TD><TD class="details">01889</TD><TD class="details">01925</TD><TD class="details">01942</TD></TR> </TABLE> </TD> <TD width="5">&nbsp;</TD> </TR><TR> <TD width="5">&nbsp;</TD> <TD width="500" align="middle" colspan="5">&nbsp;</TD> <TD width="5">&nbsp;</TD> </TR> </TABLE><p class=MsoNormal><font size=1 color=black face=Verdana><span style="font-size:8.0pt;font-family:Verdana;color:black">--------------------------------------------------------------
Incident Manager - Automatic Mailer.
<b><span style="font-weight:bold">*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
</b>System Time Stamp: 27/01/2011 20:14</span></span></font> <div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/8642345324272940533-3039432280500200097?l=aaisp-btmso.blogspot.com' alt='' /></div>
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