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ISP Status

AAISP BT Incident and Planned

2011/Feb/06 09:30 UTC
Broadband Incident Report : : WOODHAM FERRERS MUX 101 : DEGRADED SERVICE : Reference 3785 : Issue FINAL :
<p class=MsoNormal><font size=1 color=black face=Verdana><span style="font-size:8.0pt;font-family:Verdana;color:black">--------------------------------------------------------------
Incident Manager - Automatic Mailer.
<b><span style="font-weight:bold">*** PLEASE DO NOT REPLY TO THIS E-MAIL ***</span></b>
--------------------------------------------------------------</span></font> <TABLE border="0" bgcolor="#ffffff"> <TR> <TD width="5">&nbsp;</TD> <TD width="500" class="title3" colspan="5" align="middle"><font color="#339966">BT Wholesale - Broadband Incident Report</font></TD> <TD width="5">&nbsp;</TD> </TR> <TR> <TD width="5">&nbsp;</TD> <TD width="500" align="middle" colspan="5">&nbsp;</TD> <TD width="5">&nbsp;</TD> </TR> <TR> <TD width="5">&nbsp;</TD> <TD width="500" align="middle" class="title" colspan="5"><i>Please read the following incident report as it could have an impact on some of your end users</i></TD> <TD width="5">&nbsp;</TD> </TR> <TR> <TD width="5">&nbsp;</TD> <TD width="500" align="middle" class="title3" colspan="5">&nbsp;</TD> <TD width="5">&nbsp;</TD> </TR> <TR> <TD width="5">&nbsp;</TD> <TD align="right" class="details" width="160">BT Incident Reference:</TD> <TD class="details" width="80">3785</TD> <TD width="40">&nbsp;</TD> <TD align="right" class="details" width="160">Issue :</TD> <TD align="left" class="details" width="60">FINAL </TD> <TD width="5">&nbsp;</TD> </TR> <TR> <TD width="5">&nbsp;</TD> <TD align="right" class="details" width="160">Detected Date:</TD> <TD class="details" width="80">02/02/2011</TD> <TD width="40">&nbsp;</TD> <TD align="right" class="details" width="160">Detected Time:</TD> <TD align="left" class="details" width="60">13:50</TD> <TD width="5">&nbsp;</TD> </TR> <TR> <TD width="5">&nbsp;</TD> <TD align="right" class="details" width="160">Start Date:</TD> <TD class="details" width="80">02/02/2011</TD> <TD width="40">&nbsp;</TD> <TD align="right" class="details" width="160">Start Time:</TD> <TD align="left" class="details" width="60">13:45</TD> <TD width="5">&nbsp;</TD> </TR><TR> <TD width="5">&nbsp;</TD> <TD align="right" class="details" width="160">Actual Clear Date:</TD> <TD class="details" width="80">02/02/2011</TD> <TD width="40">&nbsp;</TD> <TD align="right" class="details" width="160">Actual Clear Time:</TD> <TD align="left" class="details" width="60">16:10</TD> <TD width="5">&nbsp;</TD> </TR><TR> <TD width="5">&nbsp;</TD> <TD width="500" align="middle" colspan="5">&nbsp;</TD> <TD width="5">&nbsp;</TD> </TR> <TD width="5">&nbsp;</TD> <TD valign="top" class="details" width="160">Incident Headline: </TD> <TD colspan="4" class="details" width="340">: WOODHAM FERRERS MUX 101 : DEGRADED SERVICE</TD> <TD width="5">&nbsp;</TD> </TR> <TR> <TD width="5">&nbsp;</TD> <TD width="500" align="middle" colspan="5">&nbsp;</TD> <TD width="5">&nbsp;</TD> </TR><TR> <TD width="5">&nbsp;</TD> <TD valign="top" class="details" width="160">Incident Details: </TD> <TD colspan="4" class="details" width="340">Some of your Broadband End Users may have experiencied a degradation of Broadband Service.</TD> <TD width="5">&nbsp;</TD> </TR><TR> <TD width="5">&nbsp;</TD> <TD valign="top" class="details" width="160">Progress Details: </TD> <TD colspan="4" class="details" width="340">Service has been restored by completing a
Card Change
BT regrets any inconvenience this may have caused.</TD> <TD width="5">&nbsp;</TD> </TR> <TR> <TD width="5">&nbsp;</TD> <TD valign="top" class="details" width="160">Dialling Codes Affected:</TD> <TD colspan="4" class="details" width="340"> <TABLE border=0> <TR><TD class="details">01245</TD></TR> </TABLE> </TD> <TD width="5">&nbsp;</TD> </TR><TR> <TD width="5">&nbsp;</TD> <TD width="500" align="middle" colspan="5">&nbsp;</TD> <TD width="5">&nbsp;</TD> </TR> </TABLE><p class=MsoNormal><font size=1 color=black face=Verdana><span style="font-size:8.0pt;font-family:Verdana;color:black">--------------------------------------------------------------
Incident Manager - Automatic Mailer.
<b><span style="font-weight:bold">*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
</b>System Time Stamp: 02/02/2011 17:03</span></span></font> <div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/8642345324272940533-3646990825717233977?l=aaisp-btmso.blogspot.com' alt='' /></div>
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