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ISP Status
AAISP BT Incident and Planned
| 2011/Feb/06 19:50 UTC |
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| Broadband Incident Report : PONTELAND MUX 101 : DEGRADED SERVICE : Reference 4077 : Issue 1 : | <p class=MsoNormal><font size=1 color=black face=Verdana><span style="font-size:8.0pt;font-family:Verdana;color:black">--------------------------------------------------------------
Incident Manager - Automatic Mailer.
<b><span style="font-weight:bold">*** PLEASE DO NOT REPLY TO THIS E-MAIL ***</span></b>
--------------------------------------------------------------</span></font> <TABLE border="0" bgcolor="#ffffff"> <TR> <TD width="5"> </TD> <TD width="500" class="title3" colspan="5" align="middle"><font color="#339966">BT Wholesale - Broadband Incident Report</font></TD> <TD width="5"> </TD> </TR> <TR> <TD width="5"> </TD> <TD width="500" align="middle" colspan="5"> </TD> <TD width="5"> </TD> </TR> <TR> <TD width="5"> </TD> <TD width="500" align="middle" class="title" colspan="5"><i>Please read the following incident report as it could have an impact on some of your end users</i></TD> <TD width="5"> </TD> </TR> <TR> <TD width="5"> </TD> <TD width="500" align="middle" class="title3" colspan="5"> </TD> <TD width="5"> </TD> </TR> <TR> <TD width="5"> </TD> <TD align="right" class="details" width="160">BT Incident Reference:</TD> <TD class="details" width="80">4077</TD> <TD width="40"> </TD> <TD align="right" class="details" width="160">Issue :</TD> <TD align="left" class="details" width="60">1 </TD> <TD width="5"> </TD> </TR> <TR> <TD width="5"> </TD> <TD align="right" class="details" width="160">Detected Date:</TD> <TD class="details" width="80">04/02/2011</TD> <TD width="40"> </TD> <TD align="right" class="details" width="160">Detected Time:</TD> <TD align="left" class="details" width="60">15:54</TD> <TD width="5"> </TD> </TR> <TR> <TD width="5"> </TD> <TD align="right" class="details" width="160">Start Date:</TD> <TD class="details" width="80">04/02/2011</TD> <TD width="40"> </TD> <TD align="right" class="details" width="160">Start Time:</TD> <TD align="left" class="details" width="60">15:49</TD> <TD width="5"> </TD> </TR><TR> <TD width="5"> </TD> <TD align="right" class="details" width="160">Anticipated Clear Date:</TD> <TD class="details" width="80">04/02/2011</TD> <TD width="40"> </TD> <TD align="right" class="details" width="160">Anticipated Clear Time:</TD> <TD align="left" class="details" width="60">17:49</TD> <TD width="5"> </TD> </TR><TR> <TD width="5"> </TD> <TD width="500" align="middle" colspan="5"> </TD> <TD width="5"> </TD> </TR> <TD width="5"> </TD> <TD valign="top" class="details" width="160">Incident Headline: </TD> <TD colspan="4" class="details" width="340">PONTELAND MUX 101 : DEGRADED SERVICE</TD> <TD width="5"> </TD> </TR> <TR> <TD width="5"> </TD> <TD width="500" align="middle" colspan="5"> </TD> <TD width="5"> </TD> </TR><TR> <TD width="5"> </TD> <TD valign="top" class="details" width="160">Incident Details: </TD> <TD colspan="4" class="details" width="340">At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
For a full list of affected circuits, please log into BBCR, navigate to the MSO Fault Search report and enter the MSO reference number above.
http://www.btwholesale.com/pages/static/Applications/Orders/Broadband_Customer_Reporting.html</TD> <TD width="5"> </TD> </TR><TR> <TD width="5"> </TD> <TD valign="top" class="details" width="160">Progress Details: </TD> <TD colspan="4" class="details" width="340">Engineers are making progress towards full restoration of Service.
Details of affected end users can be found on Broadband Customer Reporting.
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Further updates will be provided as soon as possible.</TD> <TD width="5"> </TD> </TR> <TR> <TD width="5"> </TD> <TD valign="top" class="details" width="160">Dialling Codes Affected:</TD> <TD colspan="4" class="details" width="340"> <TABLE border=0> <TR><TD class="details">01661</TD><TD class="details">166187</TD></TR> </TABLE> </TD> <TD width="5"> </TD> </TR><TR> <TD width="5"> </TD> <TD width="500" align="middle" colspan="5"> </TD> <TD width="5"> </TD> </TR> </TABLE><p class=MsoNormal><font size=1 color=black face=Verdana><span style="font-size:8.0pt;font-family:Verdana;color:black">--------------------------------------------------------------
Incident Manager - Automatic Mailer.
<b><span style="font-weight:bold">*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
</b>System Time Stamp: 04/02/2011 16:04</span></span></font> <div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/8642345324272940533-3778061775617312301?l=aaisp-btmso.blogspot.com' alt='' /></div> |
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