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Copyright © 2010
8086 Limited
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ISP Status
AAISP BT Incident and Planned
| 2011/Feb/14 17:50 UTC |
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| Broadband Incident Report : : STOKE ON TRENT NODE 10004 : PARTIAL DEGRADE OF SERVICE : Reference 4907 : Issue FINAL : | <p class=MsoNormal><font size=1 color=black face=Verdana><span style="font-size:8.0pt;font-family:Verdana;color:black">--------------------------------------------------------------
Incident Manager - Automatic Mailer.
<b><span style="font-weight:bold">*** PLEASE DO NOT REPLY TO THIS E-MAIL ***</span></b>
--------------------------------------------------------------</span></font> <TABLE border="0" bgcolor="#ffffff"> <TR> <TD width="5"> </TD> <TD width="500" class="title3" colspan="5" align="middle"><font color="#339966">BT Wholesale - Broadband Incident Report</font></TD> <TD width="5"> </TD> </TR> <TR> <TD width="5"> </TD> <TD width="500" align="middle" colspan="5"> </TD> <TD width="5"> </TD> </TR> <TR> <TD width="5"> </TD> <TD width="500" align="middle" class="title" colspan="5"><i>Please read the following incident report as it could have an impact on some of your end users</i></TD> <TD width="5"> </TD> </TR> <TR> <TD width="5"> </TD> <TD width="500" align="middle" class="title3" colspan="5"> </TD> <TD width="5"> </TD> </TR> <TR> <TD width="5"> </TD> <TD align="right" class="details" width="160">BT Incident Reference:</TD> <TD class="details" width="80">4907</TD> <TD width="40"> </TD> <TD align="right" class="details" width="160">Issue :</TD> <TD align="left" class="details" width="60">FINAL </TD> <TD width="5"> </TD> </TR> <TR> <TD width="5"> </TD> <TD align="right" class="details" width="160">Detected Date:</TD> <TD class="details" width="80">12/02/2011</TD> <TD width="40"> </TD> <TD align="right" class="details" width="160">Detected Time:</TD> <TD align="left" class="details" width="60">13:01</TD> <TD width="5"> </TD> </TR> <TR> <TD width="5"> </TD> <TD align="right" class="details" width="160">Start Date:</TD> <TD class="details" width="80">12/02/2011</TD> <TD width="40"> </TD> <TD align="right" class="details" width="160">Start Time:</TD> <TD align="left" class="details" width="60">13:01</TD> <TD width="5"> </TD> </TR><TR> <TD width="5"> </TD> <TD align="right" class="details" width="160">Actual Clear Date:</TD> <TD class="details" width="80">12/02/2011</TD> <TD width="40"> </TD> <TD align="right" class="details" width="160">Actual Clear Time:</TD> <TD align="left" class="details" width="60">14:40</TD> <TD width="5"> </TD> </TR><TR> <TD width="5"> </TD> <TD width="500" align="middle" colspan="5"> </TD> <TD width="5"> </TD> </TR> <TD width="5"> </TD> <TD valign="top" class="details" width="160">Incident Headline: </TD> <TD colspan="4" class="details" width="340">: STOKE ON TRENT NODE 10004 : PARTIAL DEGRADE OF SERVICE</TD> <TD width="5"> </TD> </TR> <TR> <TD width="5"> </TD> <TD width="500" align="middle" colspan="5"> </TD> <TD width="5"> </TD> </TR><TR> <TD width="5"> </TD> <TD valign="top" class="details" width="160">Incident Details: </TD> <TD colspan="4" class="details" width="340">Some of your Broadband End Users may have experienced a degradation of Broadband Service.
</TD> <TD width="5"> </TD> </TR><TR> <TD width="5"> </TD> <TD valign="top" class="details" width="160">Closure Details: </TD> <TD colspan="4" class="details" width="340">Service has been restored as of 1440; by completing: A reseat of hardware. BT regrets any inconvenience this may have caused.</TD> <TD width="5"> </TD> </TR> <TR> <TD width="5"> </TD> <TD valign="top" class="details" width="160">Dialling Codes Affected:</TD> <TD colspan="4" class="details" width="340"> <TABLE border=0> <TR><TD class="details">01270</TD><TD class="details">01538</TD><TD class="details">01782</TD><TD class="details">01785</TD><TD class="details">01889</TD></TR><TR><TD class="details">01782</TD><TD class="details">01785</TD></TR> </TABLE> </TD> <TD width="5"> </TD> </TR> <TD width="5"> </TD> <TD valign="top" class="details" width="160">Duration: </TD> <TD colspan="4" class="details" width="340">0 days 01 hours 39 minutes</TD> <TD width="5"> </TD> <TR> <TD width="5"> </TD> <TD width="500" align="middle" colspan="5"> </TD> <TD width="5"> </TD> </TR> </TABLE><p class=MsoNormal><font size=1 color=black face=Verdana><span style="font-size:8.0pt;font-family:Verdana;color:black">--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.</span></span></font> -- Updated desclaimer 21CNCE - 28940 <div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/8642345324272940533-997232200402445823?l=aaisp-btmso.blogspot.com' alt='' /></div> |
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