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Copyright © 2010
8086 Limited
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ISP Status
AAISP BT Incident and Planned
| 2011/Feb/14 17:50 UTC |
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| Broadband Incident Report : : ST BARNABAS MUX 101 : LOSS OF SERVICE : Reference 4692 : Issue 1 : | <p class=MsoNormal><font size=1 color=black face=Verdana><span style="font-size:8.0pt;font-family:Verdana;color:black">--------------------------------------------------------------
Incident Manager - Automatic Mailer.
<b><span style="font-weight:bold">*** PLEASE DO NOT REPLY TO THIS E-MAIL ***</span></b>
--------------------------------------------------------------</span></font> <TABLE border="0" bgcolor="#ffffff"> <TR> <TD width="5"> </TD> <TD width="500" class="title3" colspan="5" align="middle"><font color="#339966">BT Wholesale - Broadband Incident Report</font></TD> <TD width="5"> </TD> </TR> <TR> <TD width="5"> </TD> <TD width="500" align="middle" colspan="5"> </TD> <TD width="5"> </TD> </TR> <TR> <TD width="5"> </TD> <TD width="500" align="middle" class="title" colspan="5"><i>Please read the following incident report as it could have an impact on some of your end users</i></TD> <TD width="5"> </TD> </TR> <TR> <TD width="5"> </TD> <TD width="500" align="middle" class="title3" colspan="5"> </TD> <TD width="5"> </TD> </TR> <TR> <TD width="5"> </TD> <TD align="right" class="details" width="160">BT Incident Reference:</TD> <TD class="details" width="80">4692</TD> <TD width="40"> </TD> <TD align="right" class="details" width="160">Issue :</TD> <TD align="left" class="details" width="60">1 </TD> <TD width="5"> </TD> </TR> <TR> <TD width="5"> </TD> <TD align="right" class="details" width="160">Detected Date:</TD> <TD class="details" width="80">10/02/2011</TD> <TD width="40"> </TD> <TD align="right" class="details" width="160">Detected Time:</TD> <TD align="left" class="details" width="60">15:06</TD> <TD width="5"> </TD> </TR> <TR> <TD width="5"> </TD> <TD align="right" class="details" width="160">Start Date:</TD> <TD class="details" width="80">10/02/2011</TD> <TD width="40"> </TD> <TD align="right" class="details" width="160">Start Time:</TD> <TD align="left" class="details" width="60">15:06</TD> <TD width="5"> </TD> </TR><TR> <TD width="5"> </TD> <TD align="right" class="details" width="160">Anticipated Clear Date:</TD> <TD class="details" width="80">10/02/2011</TD> <TD width="40"> </TD> <TD align="right" class="details" width="160">Anticipated Clear Time:</TD> <TD align="left" class="details" width="60">17:06</TD> <TD width="5"> </TD> </TR><TR> <TD width="5"> </TD> <TD width="500" align="middle" colspan="5"> </TD> <TD width="5"> </TD> </TR> <TD width="5"> </TD> <TD valign="top" class="details" width="160">Incident Headline: </TD> <TD colspan="4" class="details" width="340">: ST BARNABAS MUX 101 : LOSS OF SERVICE</TD> <TD width="5"> </TD> </TR> <TR> <TD width="5"> </TD> <TD width="500" align="middle" colspan="5"> </TD> <TD width="5"> </TD> </TR><TR> <TD width="5"> </TD> <TD valign="top" class="details" width="160">Incident Details: </TD> <TD colspan="4" class="details" width="340">At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
For a full list of affected circuits, please log into BBCR, navigate to the MSO Fault Search report and enter the MSO reference number above.
http://www.btwholesale.com/pages/static/Applications/Orders/Broadband_Customer_Reporting.html</TD> <TD width="5"> </TD> </TR><TR> <TD width="5"> </TD> <TD valign="top" class="details" width="160">Progress Details: </TD> <TD colspan="4" class="details" width="340">Operational teams are carrying out initial remote diagnostics. Next update will be at 16:00
</TD> <TD width="5"> </TD> </TR> <TR> <TD width="5"> </TD> <TD valign="top" class="details" width="160">Dialling Codes Affected:</TD> <TD colspan="4" class="details" width="340"> <TABLE border=0> <TR><TD class="details">01162</TD></TR> </TABLE> </TD> <TD width="5"> </TD> </TR><TR> <TD width="5"> </TD> <TD width="500" align="middle" colspan="5"> </TD> <TD width="5"> </TD> </TR> </TABLE><p class=MsoNormal><font size=1 color=black face=Verdana><span style="font-size:8.0pt;font-family:Verdana;color:black">--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.</span></span></font> -- Updated desclaimer 21CNCE - 28940 <div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/8642345324272940533-1023070686524558236?l=aaisp-btmso.blogspot.com' alt='' /></div> |
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